Privacy Policy

Welcome to Heets & Terea Vape Shop UAE. We are committed to protecting your privacy and ensuring your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website (https://heetstereavapeshopuae.com) and interact with our services.

1. Information We Collect To provide a seamless shopping experience, we may collect the following types of information:

  • Personal Information: This includes your name, email address, shipping address, and contact details to process your orders and deliver products.
  • Payment Information: We accept cash on delivery, as well as payments via Wise, PayPal, and Emirates NBD. We do not store credit card information.
  • Browsing and Usage Data: We collect information on your interactions with our website, such as pages visited, items viewed, and your shopping preferences to enhance your experience and suggest relevant products.

2. How We Use Your Information We use the information collected for the following purposes:

  • Order Processing: To fulfill your orders, arrange shipping, and manage returns or exchanges.
  • Customer Support: To respond to inquiries, requests, or feedback from you.
  • Personalization: To provide product recommendations based on your browsing and shopping history.
  • Marketing Communications: With your consent, we may send you promotional offers, newsletters, or other information that may interest you. You may opt out of these communications at any time.

3. Information Sharing and Disclosure We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share information with trusted third-party partners who assist us in operating our website, processing payments, and fulfilling orders. These partners are bound by confidentiality agreements.
  • Legal Requirements: We may disclose information if required by law, such as to comply with a subpoena or similar legal process.

4. Cookies and Tracking Technologies Our website uses cookies and similar technologies to enhance your browsing experience. Cookies help us remember your preferences, such as the contents of your shopping cart, and track your interactions with our website. You can control cookie settings through your browser and opt out of certain types of cookies.

5. Data Security We take data security seriously and employ various measures to protect your personal information. While no system is completely secure, we strive to use industry-standard security protocols to safeguard your data.

6. Your Rights You have the following rights regarding your personal information:

  • Access and Correction: You may request access to your personal information and ask us to correct any inaccuracies.
  • Deletion: You may request that we delete your personal information, subject to legal and contractual obligations.
  • Marketing Opt-Out: You can unsubscribe from marketing communications by following the unsubscribe link in our emails or contacting us directly.

7. Changes to This Privacy Policy We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting an updated policy on our website and revising the “Effective Date” at the top of the policy.

8. Contact Us If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:

Heets & Terea Vape Shop UAE
Email: heetstereavapeshopuae@gmail.com

Thank you for trusting us with your personal information. We are committed to ensuring a secure and satisfying shopping experience at Heets Terea Vape Shop UAE.